Frequently asked questions

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  1. Q: Is the promotional air & accommodations package offered at the presentation free?
    A: When individuals are invited to a presentation, they are offered the package upon completion. We are working in conjunction with other promotional companies to offer a complimentary, not "free", package. ScratchGiftClaim can't legally write "free", because EVERY person flying MUST pay taxes and fees and registration. Essentially, it's as close to free of any offer possible.
  2. Q: How do we determine what hotels are to be provided?
    A: Based on your selected itinerary you will be offered accommodations.
  3. Q: What about baggage fees?
    A: Some airlines do not charge them to their frequent fliers, others don’t charge them at all. In any case, if baggage fees apply they are your responsibility